Idealine case studies

Case studies: context, responsibility and outcome.

Each case study shows what needed to change, which part we were responsible for and what the customer gained.

Key case studies

Complex products and critical parts of platforms

10 case studies

The examples that best reflect our current focus: SaaS, business applications, integrations, modernisation and operationally demanding solutions.

Global cloud platform

Quadient

Public API and unified error codes

Standardising the public interfaces shortened customer integration and gave developers a predictable way of handling errors.

3 daysintegration instead of 3 weeksSolution goal

View case study

Identity & access

Quadient

Unified identity across four SaaS products

Users gained a single sign-in and could move between products without re-entering their password.

25,000customer organisationsScope

View case study

Cloud operations

Quadient

Audit and error logs in serverless AWS

A custom audit event collector improved operational traceability while reducing the overhead of every serverless invocation.

10,000/sevents processed

View case study

Cloud migration

Quadient

User-driven SaaS migration with zero downtime

An administrator could choose when to move to a higher version or a more powerful node without interrupting users' work.

0planned outages

View case study

Legacy modernization

Quadient

Modernising the NoSQL layer of a large product

The database layer changed in a single coordinated release, without the modernisation adversely affecting users.

≈ 50,000files in the source codeScope

View case study

Automotive

Continental

MES and optimisation of production measuring stations

Predictive maintenance and measurement optimisation reduced unplanned downtime and helped make use of the existing production capacity.

≈ 95%fewer unplanned stoppages

View case study

Insurance SaaS

ClaimMentor

Digital insurance claims handling in a multi-tenant SaaS

A single solution connects scheduling the meeting, communication with participants, the Zoom video call, its recording, the transcript and an AI summary for the claims adjuster.

1 workflowfrom scheduling to recording and summaryScope

View case study

Healthcare

Clinician portal built on the FHIR standard

The portal gives the doctor an overview of the patient, vital signs, medication and the course of care in a single interface.

FHIR R4clinical data standardScope

View case study

Data & GOV

Analytics system for large data sets

Search, permissions, audit and the operational architecture give users fast access to data in a controlled environment.

HAhigh-availability designScope

View case study

Finance

E-invoicing and enterprise integrations

Financial processes and electronic invoicing were connected with the enterprise systems customers already work in.

2 ERPsintegrated platformsScope

View case study

More of the team's experience

Older products and smaller industry solutions

8 case studies

They round out the breadth of the team's experience, but are not the main direction of what Idealine offers today.

Cloud operations

Quadient

Targeted platform notifications without knowing the recipient's identity

Operations gained a single channel for scheduled messages to specific customer groups without needing to know their e-mail addresses.

delivery even after a restart

View case study

AI & knowledge

AI chatbot for sales and product documentation

A RAG chatbot helps sales staff prepare questionnaire responses and helps customers find clear information in extensive documentation.

150,000queries per monthSolution goal

View case study

Logistics

Cloud application for road haulage

A web and mobile application replaced the original system for planning routes and backhaul trips and for collecting operational data.

2 monthsfrom brief to delivery

View case study

Retail & services

Fitness Abácie

Abácie unstaffed gym

An access and information system extended opening hours and reduced the need for on-site staff.

2 monthssolution development

View case study

Energy services

Arpex

ArpexIS for job and capacity planning

An internal system unified the planning of jobs, shifts, employees and power outages for work on grid connections.

1 monthto the first system

View case study

Manufacturing

Kon-Kys

Kon-Kys warehouse and costing system

The warehouse system reduced downtime caused by missing material and gave sales staff a basis for calculating production costs.

2 monthssolution development

View case study

Events

Clever Meeting

Clever Meeting – booking and event platform

A cloud platform for registration, tickets and communication for business meetings and sports events alike.

> 10,000registered usersScope

View case study

SME

Idealine's own product

PKS – cloud information system for small businesses

One system brought together contacts, sales, invoicing, timesheets and project management.

6 modulesin one systemScope

View case study

Your product

Facing a similar situation?

You don't need to find a case study with the same technology. What matters is whether we understand the type of problem and can take responsibility for a complete outcome.

Discuss your product
Discuss your product